FAQ’s

For a more relaxed, baggy look we recommend sizing up by one or even two sizes.

Please check the Size Guide carefully before ordering. If you need an exchange or return, please contact us info@swagfootball.com. For full details, please see our Returns and Exchange Policy.

To keep your kit looking its best: Machine wash inside out at 30°C or below
Do not bleach
Avoid tumble drying air dry flat or hang
Iron on low heat if needed, avoiding prints and badges

Proper care helps your kit stay match ready for seasons to come.

You’ll receive an order confirmation email immediately. Orders are processed within 1-2 days before dispatch.

Delivery typically takes 2 weeks from the order date (1–2 days processing plus 7–10 days transit). If your order exceeds this timeframe, please Contact Us.

Use our Tracking Page with your order number and checkout email. A shipping confirmation email is sent once your order is dispatched.

Yes, we ship to over 40 countries across Europe, North America, Oceania, and select Asian locations.
Where is my shipping confirmation?

Check your inbox (and spam/junk folder) for emails from swagfootball.com Shipping confirmation is sent once your order has been processed.

Check your inbox (and spam/junk folder) for emails from swagfootball.com Shipping confirmation is sent once your order has been processed.

Mistakes happen. Orders are processed within 1-2days, so if you spot an error, contact us within 48 hours and we’ll do our best to amend it.

For full details, please see our Returns and Exchange Policy.

For non custom items, returns or exchanges are accepted within 14 days of delivery, provided the kit is unused, with tags attached, and in its original packaging.

Custom kits are made to your specifications and cannot be returned unless there is a manufacturing fault or error on our part. If this happens, contact us promptly with photos and your order number and we’ll resolve it quickly and fairly.

For full details, please see our Returns and Exchange Policy.

We accept secure payments via major credit and debit cards and PayPal.

All transactions are protected with industry standard encryption. Prices are shown in GBP and include applicable taxes where relevant.

Our support team is here to help.

Contact Us (info@swagfootball.com) directly and we will aim to respond within 24–48 hours.